RETURN RIGHTS
In the TRINITIX for LIFE online shop, you can buy according to your pleasure
and without any risk.
You have a 14 days RETURN GUARANTEE
Are you dissatisfied with the products you have received?
On closer inspection, does it not correspond to your ideas?
No problem!
You have a guarantee of satisfaction at TRINITIX for LIFE!
With our satisfaction guarantee, you can return the magnetic jewelry you have bought within 14 days from the date of purchase.
You will be reimbursed the full purchase price without shipping costs.
MATERIAL AND MANUFACTURING ERRORS
Defective articles with material and/or manufacturing defects are certainly subject to legal guarantee.
The deadline for the return starts with the date of reception of the goods.
Please attach the receipt/proof of purchase or a copy of the invoice. Please remember to provide your complete customer details.
Please note that TRINITIX for LIFE cannot be held liable for eventual losses on the postal route in cases of refund.
The Law of Remote Sales
According to the German Law of Remote Sales, you can return the acquired item within 14 days after receiving the goods.
We will refund 100% of the purchase amount, without shipping costs.
This two weeks start at the earliest with the reception of the goods. The timely delivery of the goods is sufficient for the truth.
At the end of the 14 days period, a withdrawal takes place only on a “ball” basis, which means that we will still refund 75% of the purchase amount, without shipping costs.
We can only make refunds if there is no visible usage or damage.
Please attach a copy of the purchase invoice if you want to return the product.
The possibility of return is made in accordance with the Remote Sales Act, at the cost and risk of the customer.
Return the item to:
MAGNEGY Distribution GmbH
Service for TRINITIX for LIFE
Obenhauptstr. 7
22335 Hamburg
The Sample Revocation Form
If you wish to revoke the contract,
Please complete this form and return it to us